IGotU Corp Privacy Policy
I Got U Corp (“I Got U,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you access our website, schedule appointments, or utilize our mental health services (online or in-person).
Note: This Privacy Policy is supplemental to our HIPAA Notice of Privacy Practices, which governs how we handle your Protected Health Information (“PHI”) under federal law. In case of conflict between this Privacy Policy and the Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices shall control.
1. Information We Collect
1. Personal Information
• Name, date of birth, address, phone number, email address
2. Health Information (PHI)
• Mental health history, diagnoses, treatment plans, therapy session notes
• Insurance and billing details
3. Website Usage Data
• IP address, browser type, pages visited, and tracking cookies
2. How We Use Your Information
• Service Provision: To schedule and conduct therapy sessions, process payments/insurance claims, and develop treatment plans.
• Communication: To send appointment reminders, respond to inquiries, and provide updates on our services.
• Compliance: To fulfill our legal obligations (e.g., HIPAA), report abuse or threats when mandated, respond to court orders/subpoenas, and ensure public health or safety when required by law.
• Improvement: To evaluate and enhance the effectiveness of our website, telehealth platform, and overall service offerings.
3. Protection of Your Information
• HIPAA Compliance: We store and transmit PHI following HIPAA and state privacy laws.
• Security Measures: We use SSL encryption, secure servers, and restricted access protocols to protect your data.
• Limited Access: Only authorized personnel involved in your care or necessary administrative functions have access to your records.
• Technical Safeguards: Routine audits, firewalls, and secure telehealth platforms help safeguard data from unauthorized access.
4. Sharing Your Information
We do not sell your personal or health information. We may share data as follows:
• With Your Clinician: Licensed therapists and staff directly involved in your care.
• With Your Authorization: If you provide written consent for disclosures to family members, other providers, or insurance companies.
• Legally Required: In response to valid subpoenas, court orders, or to report imminent harm as required by law.
• Business Associates: Third-party vendors (e.g., telehealth, billing software) that support our operations and have signed confidentiality agreements.
5. Your Rights Under HIPAA
• Right to Access: Obtain a copy of your health records.
• Right to Request Amendment: Request corrections of inaccurate information.
• Right to Restrict Disclosures: Limit certain uses or disclosures, especially for services paid out of pocket in full.
• Right to Confidential Communications: Specify preferred communication methods (e.g., email, phone, mailing address).
• Right to an Accounting of Disclosures: Request a record of certain disclosures made without your authorization.
• Right to Receive Notice of Privacy Practices: You may request our full Notice of Privacy Practices at any time.
6. Cookies and Tracking Technologies
We use cookies and related technologies to improve site performance and understand how users interact with our website. You may opt to disable cookies in your browser settings, but certain features of our site may not function properly without them.
7. Third-Party Links
Our website may include links to external sites or third-party resources. We do not control and are not responsible for the content, privacy practices, or security of any websites not directly operated by I Got U.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental or guardian consent. If you believe we have inadvertently collected such information, please contact us to remove it.
9. Data Retention
We retain your records in compliance with professional guidelines and state/federal laws, typically for a minimum period required (e.g., seven years) or as directed by applicable regulations.
10. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Policy, to request a copy of our Notice of Privacy Practices, or to exercise any of your privacy rights, please reach out:
I Got U Corp
9431 Haven Avenue Suite 100-151
Rancho Cucamonga, CA 91730
Phone: 909-325-7949
Email: Noworries@igotucorp.com
12. Your Trust, Our Responsibility
We take your privacy seriously and are dedicated to providing a secure, confidential, and supportive environment for your mental health journey—whether through in-person sessions or telehealth.